About Us

We are a furniture-focused store dedicated to providing practical, comfortable, and thoughtfully designed home furnishings through our website.
Our goal is to support everyday living by offering furniture that balances functionality, durability, and clean design, suitable for a wide range of home environments across Australia.

1. Our Store Philosophy

Our store is built around the idea that furniture should be both functional and dependable while contributing to a comfortable living space.

We focus on:

• Clear product information and transparent service
• Furniture designed for daily use and long-term comfort
• A straightforward and reliable online shopping experience

Every product offered through our website is selected with usability and home integration in mind.

2. Our Product Range

Our store currently offers a curated range of furniture products, including:

• Double Beds
  Designed to provide comfort and support for shared or spacious sleeping environments, our double beds focus on stability, practical design, and suitability for everyday use.
• Single Beds
  Ideal for individual sleepers, guest rooms, or compact spaces, our single beds prioritise efficient design, comfort, and ease of placement within different room layouts.
• Dining Chairs
  Our dining chairs are selected to complement a variety of dining settings, offering a balance between comfort, durability, and simple design suitable for daily dining use.

Each product category is presented with clear descriptions to help customers make informed purchasing decisions.

3. Quality and Practical Design

We place importance on offering furniture that meets everyday household needs.

Our approach includes:

• Selecting materials suitable for regular use
• Focusing on stable construction and functional design
• Offering furniture that fits naturally into modern living spaces

We aim to provide products that are practical, reliable, and easy to incorporate into the home.

4. Customer Experience

Customer experience is central to our store’s operations.

Through our website, we strive to provide:

• Clear ordering and payment processes
• Transparent delivery, return, and support policies
• Accessible customer assistance throughout the shopping journey

Our policies are designed to ensure clarity and consistency from browsing to after-sales support.

5. Our Commitment

We are committed to maintaining a transparent and customer-focused approach in all aspects of our store.

By continuously improving our processes and product selection, we aim to support customers in creating comfortable and functional living spaces with confidence.

6. Contact Information and Customer Support

For enquiries about our products, orders, or services, customers may contact our store using the details below:

Email: supplychain@cottagoloft.com
Phone: +65 (840) 05288
Address: APT BLK 688D WOODLANDS DRIVE 75 #14-48, SINGAPORE 734688, SINGAPORE
Business Hours: Monday to Friday, 9:00 am to 4:00 pm (excluding public holidays)
Delivery Area: Australia

We look forward to supporting customers throughout their experience on our website.