Cookie Policy
This Cookie Policy explains how cookies are used on our website in a clear and transparent manner.
It is designed to inform users about what information is collected, how it is used, and how cookie preferences can be managed in accordance with applicable Australian privacy and consumer protection requirements.
1. What Are Cookies?
Cookies are small text files stored on a user’s device when browsing a website.
They help ensure proper website functionality, remember user preferences, and improve the overall browsing experience.
Some cookies are essential for basic operation, while others are used to analyse usage patterns or enhance website performance.
2. Types of Cookies Used
The following categories of cookies may be used on our website:
- Essential cookies: required for core website functions such as security, authentication, and shopping cart operation
- Functional cookies: enable improved usability and allow the website to remember user preferences
- Analytical and statistical cookies: collect aggregated and anonymous data to understand website usage and improve performance
Third-party cookies are used only where necessary and in accordance with applicable requirements.
3. Purpose of Cookie Use
Cookies are used to:
- Ensure essential website features function correctly
- Analyse browsing behaviour to optimise performance
- Remember user preferences and settings
- Improve website presentation and overall user experience
4. Consent and Preference Management
During the first visit to our website, users may choose to:
- Accept all cookies
- Decline non-essential cookies
- Select specific cookie categories
Cookie preferences can be changed or withdrawn at any time through browser settings or the cookie management tool available on the website.
Disabling certain cookies may affect some website functions.
5. Cookie Storage Duration and Third-Party Cookies
Cookie retention periods vary depending on the type of cookie:
- Session cookies: deleted when the browser is closed
- Persistent cookies: stored until they expire or are manually removed
Some cookies may be managed by external service providers acting in accordance with applicable privacy and data protection requirements.
6. Relationship with the Privacy Policy
Any information collected through cookies is handled in line with principles of transparency, security, and data minimisation.
7. Contact Information and Customer Support
For questions regarding cookie usage or personal information handling, users may contact our store using the details below:
Email: supplychain@cottagoloft.com
Phone: +65 (840) 05288
Address: APT BLK 688D WOODLANDS DRIVE 75 #14-48, SINGAPORE 734688, SINGAPORE
Business Hours: Monday to Friday, 9:00 am to 4:00 pm (excluding public holidays)
Delivery Area: Australia
We are committed to maintaining a secure and transparent browsing experience and to respecting user privacy when using our website.